Our customers trust us because we keep them informed and handle furniture, appliances, and oversized deliveries as if they were our own. Your customers will trust you for the very same reasons.
What Sets Us Apart
A higher standard comes standard.
We provide extraordinarily careful service and a damage-free guarantee on every oversized, bulky, and heavyweight delivery — nationwide.
In the home delivery industry, seven to twelve percent of deliveries arrive damaged. Yours won’t. We guarantee your damage rate will be less than one percent.
Our closed ecosystem, obsessive processes, and last-mile delivery specialists are the secrets to our success.
We operate our centralized call center and strategically located cross dock facilities for the sole benefit of FragilePAK customers. We prevent damage and maintain the integrity of merchandise by never mixing freight, and we are the only provider with an exclusive linehaul network designed for oversize goods.
We load goods by hand. No forklifts. We photograph every shipment throughout its lifecycle. Our ride-along technology tracks orders from point-of-sale to point-of-delivery, and we train anyone who touches your product in the “FragilePAK Way.” We carefully schedule deliveries, offer the flexibility to change them, and call every consignee 30 minutes before arrival.
We deliver on customers’ brand promises with the best-trained, most careful, last-mile delivery network in the business. Our teams are locally-owned, certified in our handling processes, and required to use the same technology integrated with the rest of our ecosystem.
Our oversized, bulky, and heavy delivery network also offers a focused solution for business deliveries, store replenishments, restaurant and medical equipment delivery, large artwork, and more. We even move large machines for factories. Big, sensitive, or fragile freight requires the special care FragilePAK delivers.
Look who’s using our proven home delivery network.
Leading companies are enhancing their brands and spending less on damaged freight with FragilePAK.
Choose us for damage-free delivery. Stay with us to deliver on the promise of your brand.
Because we virtually eliminate costs associated with damaged freight, most of our clients report a significant reduction in overall spend.
Ensure your deliveries of furniture, home fixtures, appliances, bedding, and more result in happy customers who will order from you again.
Our technology provides real-time, accurate information about every shipment we touch. That type of visibility empowers everyone involved to better ensure the safety of goods and the quality of delivery.
Take a closer look at our delivery network.
We serve every ZIP code in the “lower 48” states from a centralized operations center, a nationwide network of crossdock operations, and hundreds of convenient locations.
Expecting a Delivery? Got Questions?
If you have questions about a delivery, contact us here:
If you have a PRO Number, please include it or have it ready when you contact us.
By email: email@example.com
By phone: (720) 535-4139
If you have a tracking number and want to track your delivery, use the button, below.
Retailers & Manufacturers
To arrange a conversation about how we can make large and heavy home delivery better for your business, start here.
Calculate your Damage Savings with FragilePAK
To put it plainly, companies lower their costs and spend less when they switch to FragilePAK to manage oversized, bulky, and heavy shipping, warehousing, and delivery. In fact, many customers eliminate close to 90% of damage claims.
Try our Damage Savings Calculator, below. Just enter a few pieces of data, and we’ll calculate your estimated savings.
This amount represents your estimated savings from reduced damage claims, alone. Beyond these estimated savings, there are additional costs you’ll reduce when you switch to us, including:
- Administrative costs of managing damage claims
- Cost of returns management and restocking
- Cost of re-shipping and re-delivering merchandise
- Technology costs
- Reputation loss and the cost of lost repeat business
Ask your FragilePAK representative for a more detailed, consultative calculation of return-on-investment. Let us illustrate more precisely how our damage-free guarantee is likely to lower your spend.