A Culture Built on Doing It Right
At FragilePAK, we take pride in delivering a consistent, high-quality experience — and that starts with our people. Our team members are supported, respected, and equipped to succeed in roles that demand professionalism and attention to detail. We believe in clear expectations, strong communication, and a shared commitment to doing the job right the first time. Whether in the warehouse or supporting delivery operations, every role contributes to the standard our customers rely on.
We operate with structure, accountability, and clear expectations. Team members know what’s required and are supported in meeting those standards every day.
Our work depends on coordination and consistency. We rely on each other to execute at a high level and maintain a positive, professional environment.
As we continue to expand, new opportunities open across our network. Team members who demonstrate reliability and commitment can grow with the business.
Now Hiring Warehouse Operators
The Cross Dock Associate is responsible for efficiently unloading, sorting, and reloading freight in a cross-docking environment to ensure timely and accurate product movement between inbound and outbound shipments. This role plays a key part in maintaining the flow of goods through the facility while upholding safety, accuracy, and productivity standards.
Responsibilities
- Unload inbound trailers and verify freight against bills of lading and shipping manifests.
- Sort and stage freight based on destination, route, or load plan requirements.
- Load outbound trailers accurately and securely to prevent product damage during transport.
- Inspect freight for damage, labeling errors, or discrepancies and report issues promptly.
- Operate material handling equipment (MHE) such as pallet jacks, forklifts, and scanners safely and efficiently.
- Maintain a clean and organized dock area to ensure a safe working environment.
- Collaborate with drivers, dispatchers, and other warehouse staff to ensure smooth dock operations.
- Follow all company policies, procedures, and safety regulations.
- Assist with inventory control and documentation as needed.
- Other duties as assigned
Qualifications
- High school diploma or GED required.
- 1+ year of warehouse, logistics, or cross-dock experience preferred (will train the right candidate).
- Ability to lift up to 50 lbs. and stand for extended periods.
- Experience with forklifts or pallet jacks (certification a plus).
- Strong attention to detail and commitment to accuracy.
- Good communication skills and teamwork mindset.
- Basic computer or RF scanner proficiency preferred.
The responsibilities, tasks, and duties of the incumbent might differ from those outlined here and additional duties may be assigned at the manager’s discretion. The position description details as outlined are also subject to change and may be reassigned at any time.
Apply to Join FragilePAK
Calculate your Damage Savings with FragilePAK
To put it plainly, companies lower their costs and spend less when they switch to FragilePAK to manage oversized, bulky, and heavy shipping, warehousing, and delivery. In fact, many customers eliminate close to 90% of damage claims.
Try our Damage Savings Calculator, below. Just enter a few pieces of data, and we’ll calculate your estimated savings.
Estimated Savings
with FragilePAK
This amount represents your estimated savings from reduced damage claims, alone. Beyond these estimated savings, there are additional costs you’ll reduce when you switch to us, including:
- Administrative costs of managing damage claims
- Cost of returns management and restocking
- Cost of re-shipping and re-delivering merchandise
- Technology costs
- Reputation loss and the cost of lost repeat business
Ask your FragilePAK representative for a more detailed, consultative calculation of return-on-investment. Let us illustrate more precisely how our damage-free service is likely to lower your spend.