Leaders Who Protect Your Brand
Our team is focused on more than moving products — we’re committed to protecting your brand at every touchpoint. That means delivering with care, precision, and a level of service that reflects the value of what you ship.
As Chief Executive Officer of FragilePAK, Jason is focused on scale through clarity, discipline, and a deep respect for customers. He leads FragilePAK’s growth by strengthening reliability, elevating the customer experience, and fostering a culture grounded in accountability and partnership.
Jay Baker is President and Chief Financial Officer at FragilePAK, responsible for aligning financial discipline with operational and strategic growth. He focuses on building scalable processes, managing performance, and ensuring the company delivers consistent results while investing in long-term success.
Jim Mikrut is Chief Customer Officer at FragilePAK, focused on strengthening client relationships and elevating the customer experience. He works closely with customers to understand their needs and ensure FragilePAK delivers consistent, high-quality service at every touchpoint.
Frank Gaura is Chief Operating Officer at FragilePAK, leading day-to-day operations with a focus on execution, efficiency, and reliability. He is responsible for ensuring every delivery meets the company’s high standards while continuously improving processes to support growth and performance.
Daniel Perussina is Chief Information Officer at FragilePAK, leading the company’s technology strategy and systems infrastructure. He focuses on building scalable, reliable platforms that support operational efficiency, visibility, and a seamless customer experience.
Lisa Smith is Vice President of Human Resources at FragilePAK, responsible for building and supporting a strong, performance-driven culture. She focuses on attracting and developing talent, strengthening engagement, and aligning people strategies with the company’s growth and operational goals.
Expecting a Delivery? Got Questions?
If you have questions about a delivery, contact us here:
If you have a PRO Number, please include it or have it ready when you contact us.
By email: questions@fragilepak.com
By phone: (720) 535-4139
If you have a tracking number and want to track your delivery, use the button, below.
Retailers & Manufacturers
To start a conversation about raising the standard for your large and heavy deliveries, start here.
Calculate your Damage Savings with FragilePAK
To put it plainly, companies lower their costs and spend less when they switch to FragilePAK to manage oversized, bulky, and heavy shipping, warehousing, and delivery. In fact, many customers eliminate close to 90% of damage claims.
Try our Damage Savings Calculator, below. Just enter a few pieces of data, and we’ll calculate your estimated savings.
Estimated Savings
with FragilePAK
This amount represents your estimated savings from reduced damage claims, alone. Beyond these estimated savings, there are additional costs you’ll reduce when you switch to us, including:
- Administrative costs of managing damage claims
- Cost of returns management and restocking
- Cost of re-shipping and re-delivering merchandise
- Technology costs
- Reputation loss and the cost of lost repeat business
Ask your FragilePAK representative for a more detailed, consultative calculation of return-on-investment. Let us illustrate more precisely how our damage-free service is likely to lower your spend.